Privacy Policy

1. Introduction

Welcome to HirePlum ("we," "our," or "us"), a brand under Keeboo Staffing LLP. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at hireplum.com and use our resume writing services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any other details you provide voluntarily.
• Resume Information: Your resume, work experience, education details, skills, and any other information provided for resume writing services.
• Non-Personal Information: Browser type, IP address, device type, and browsing activity on our site.
• Cookies and Tracking Technologies: We use cookies to enhance your experience and analyse website traffic.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and improve our resume writing services.
• Draft and deliver professional resumes to clients.
• Personalize your experience and respond to inquiries.
• Send promotional emails (if you have opted in).
• Prevent fraud and enhance security.
• Comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share information with:

• Resume writing experts working on your resume.
• Service providers assisting with website operations.
• Legal authorities if required by law.
• Third parties with your consent.

5. How Do You Withdraw Your Consent?

You can withdraw your consent for us to contact you or process your information at any time by contacting us at support@hireplum.com.

6. Data Security

We implement security measures to protect your information, including your resume. However, no method of transmission over the internet is 100% secure.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Request deletion of your resume from our records.
• Opt out of marketing emails.
• Disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Payment

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read the terms and conditions of Razorpay at https://razorpay.com.

11. Refund

As we are providing digital services, we do not provide any type of refund.

12. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at support@hireplum.com.